e-Gift Card | Terms & Conditions

What are SNF e-Gift cards?

The Safety Net Foundation's e-Gift cards are electronic/digital/virtual/online gift cards, or vouchers. They are not physical gift cards/vouchers. They can only be redeemed online.

Sometimes the words ‘e-Gift card’, 'digital voucher', ‘gift card’, ‘digital gift card’, ‘virtual gift card’, ‘online gift card’, ‘e-voucher’, or ‘e-Gift voucher’ may be used interchangeably on this website and in our communications; with regards to The Safety Net Foundation’s Merchandise Store, they all mean the same thing!

All e-Gift card images are for illustrative purposes only.


Redeeming An e-Gift Card

Where can SNF e-Gift cards be used?

  • The Safety Net Foundation's e-Gift cards can be used to purchase products on The Safety Net Foundation’s Merchandise Store (i.e. products on this online store/website), with the exception of products in our Embroidered Merch range. Our e-Gift cards cannot be used to purchase our Embroidered Mech products.

  • e-Gift cards canot be used to purchase other e-Gift cards.

  • Recipients will receive their e-Gift card via email. This email will contain a unique code that can be entered at checkout to pay for a purchase.

  • e-Gift cards can be used to pay for purchases in part or in full.

  • The minimum order value (£50.00) to qualify for free delivery applies.

  • If your e-Gift card doesn’t cover the full payment of your purchase, you can pay the remaining balance using another payment method.

  • You can use multiple e-Gift cards for a single purchase. 

  • For partially used e-Gift cards, the remaining balance stays on your e-Gift card and can be used on future purchases.

  • e-Gift cards can be used in combination with discount codes.

  • Our e-Gift cards do not have an expiry date. 

  • Our e-Gift cards cannot be exchanged for cash.

  • By redeeming an SNF e-Gift card, you agree to our e-Gift Cards Terms & Conditions (i.e. this webpage), as well as our Privacy Policy and Terms & Conditions.


Where is my e-Gift card?

Please don’t forget to check your email spam/junk folder. Sometimes we may end up there, and you have to find us.


What about refunds for items paid for by e-Gift card?

If you want to make a return that was purchased with an e-Gift card, please first read our Returns & Refunds policy. Our products are printed to order, so we cannot accept returns or refunds for change-of-mind reasons or incorrect sizing reasons.

Any agreed refund amount is applied back to your e-Gift card.*

*If you used a split payment method, then any agreed refund amount is first applied to the e-Gift card, up to the amount paid with it. Any remaining refund amount will then be paid to the other payment method.**

**Please note that refunds can only be credited back to the original e-Gift card if the order was via Shopify Payments. If another payment gateway, such as PayPal, was used, a new e-Gift card for the agreed e-Gift card refund amount will be issued to you.


Purchasing an e-Gift Card to Send as a Gift


How do I purchase an SNF e-Gift card?

1/ SNF e-Gift cards can be purchased here.

2/ Select a denomination (£25.00 or £50.00).

3/ e-Gift cards are sent to your recipient's email address. This email will contain a unique code that can be entered at checkout.

> If you (the purchasing customer) are buying an e-Gift card for someone else, please don’t forget to check the ‘Send this as a gift’ box that sits above the ‘Add to cart’ button. 

> You must enter your recipient’s email address so they can receive the email containing their e-Gift card. If you do not check this box, the e-Gift card will be emailed to the purchasing customer’s own email.

> Please make sure you type in the correct recipient email address - don’t forget to triple-check that it’s correct.

> You have the option to enter your recipient’s name and a message. This message will appear in your recipient’s email.

> You also have the option to select a date for the e-Gift card to be sent.

   >> Scheduled e-Gift cards are usually sent between 4:00 AM and 10:00 AM in the purchasing customer’s timezone on the selected date. If you do not select a date, the e-Gift card will be sent within minutes after your order is paid.

> Once an e-Gift card has been emailed to the recipient , it cannot be cancelled and is not refundable.

By purchasing an SNF e-Gift card , you agree to our e-Gift Cards Terms & Conditions (this webpage), as well as our Privacy Policy and Terms & Conditions.


I still have questions

If you have any questions about our e-Gift cards or something else, please contact us at info@thesafetynetfoundation.co.uk, and we'll be happy to help.